To guarantee our promise of superior quality, we are happy to visit you to find the perfect coffee for your company and to adjust the coffee machine to provide the optimal coffee quality.
The coffee quality is checked once or twice a year (or by agreement) in your presence and the machines are adjusted, if necessary. Our coffee quality check includes the following measurements, which are entered into our customer care system:
– Water hardness
– Outflow temperature and time
– Sensory and optical appraisal of the coffee
To maintain the coffee quality at a high level, the staff in charge of serving the coffee receives professional training from us.
We offer valuable tips and tricks for the daily use of our coffee. This advice can also be found in the training documents. Please contact us if you are interested in other topics apart from training sessions. We are happy to respond to individual wishes such as barista training customised to your requirements.